privacy policy
Privacy Policy
This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (RGPD), to Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), as well as, insofar as it is not contrary to the aforementioned regulations, to Organic Law 15/1999, on the Protection of Personal Data (LOPD) and its implementing regulations, and/or those that may replace or update them in the future. Our organisation is committed to the privacy of your personal data. The personal data provided are necessary to provide our services and are processed in a lawful, fair and transparent manner, ensuring adequate security of the same, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage through the application of technical and organisational measures. We hereby wish to provide you, in a transparent and fair manner, with all the necessary information regarding the processing of your personal data by this organisation.
1.- DATA CONTROLLER
The party responsible for the purpose of processing and security of the personal data provided is: ‘SERVIGRAF DIGITAL, S.L.’ with CIF B-53*******, and registered office at Ronda Les Muralles, 1, 03700 Denia (Alicante). Contact details: Servigrafdigital, S.L. Telephone: 96 642 39 96 e-mail: servigrafdenia@gmail.co.
2.- RECIPIENTS OF PERSONAL DATA
The personal data provided will not be transferred except as provided for in the specific processing.
Optionally, to administrations and other bodies when required in compliance with legal obligations.
Optionally, for the contracting of cloud computing services and/or services for sending e-mails, communication and other related IT services, the personal data may be:
Transferred to IT service companies located within the European Economic Area (EEA).
Transferred to IT service companies located outside the EEA that are covered by the Privacy Shield and therefore have adequate protection measures in place to ensure the security of personal data. You can obtain more information by visiting this link: https://www.privacyshield.gov/welcome
3.- LEGAL BASIS LEGITIMISING THE PROCESSING OF PERSONAL DATA
For each specific processing of personal data collected about you, we will inform you of the legal basis that legitimates the processing of your personal data.
4.- RIGHTS
Right of Access This is the right to obtain from the controller confirmation as to whether or not personal data relating to the data subject are being processed and, if so, the right of access to the personal data and to the following information: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, the storage period or the criteria used to determine this period, the existence of the right to request from the controller the rectification or erasure of personal data or the restriction or objection to the processing of personal data relating to the data subject, the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), the existence, where applicable, of automated decisions, including profiling, where data are transferred to third countries the right to be informed of the appropriate safeguards applied. Right of rectification This is the right to request rectification of your personal data if it is inaccurate, including the right to complete incomplete data.. It should be noted that by providing us with personal data by any means, you guarantee that they are true and accurate and undertake to notify us of any changes or modifications to them. Therefore, any damage caused as a result of the communication of erroneous, inaccurate or incomplete information in the forms on the website will be the sole responsibility of the interested party. Right of Deletion This is the right to request the deletion of your personal data when, among other assumptions, they are no longer necessary for the purpose for which they were collected, or they are being processed in another way or you withdraw your consent. It should be noted that erasure will not take place when the processing of the personal data is necessary, among other things, for compliance with legal obligations or for the formulation, exercise or defence of claims. Right to Limitation This is the right to request the limitation of the processing of your personal data, which means that in certain cases you can ask us to temporarily suspend the processing of your personal data or to keep it for longer than necessary when you may need it. Right to Withdraw Consent This is the right to withdraw the consent you have provided by ticking ‘I have read and accept the privacy policy’ at any time and as specified in the relevant section ‘Exercise of rights’ or in the specific processing of commercial communications or Newsletter.It should be noted that this right shall have no effect if, among other cases, the processing of personal data is necessary for compliance with a legal obligation, the performance and maintenance of a contractual relationship, or for the formulation, exercise or defence of claims. Likewise, the withdrawal of consent will not have retroactive effects, i.e. it will not affect the lawfulness of the processing based on the consent prior to its withdrawal. Right to Portability This is the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and to transfer it to another data controller, provided that the processing is based on your consent and is carried out by automated or computerised means. Right to object This is the right to object to the processing of your personal data on the basis of our legitimate interest. We will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of claims.Right to lodge a complaint with a supervisory authority. If you believe that we are processing your personal data incorrectly, you may contact us. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD): Agencia Española de Protección de Datos C/ Jorge Juan, 6 28001-Madrid 901 100 099 91 266 35 17 https://www.agpd.es/portalwebAGPD/index-ides-idphp.php. Exercise of rights. You may exercise your rights by sending a letter to the postal address indicated above or by e-mail to servigrafdenia@gmail.com, enclosing in both cases a copy of your NIF/NIE/Passport or similar document. The client and/or user of the website shall be solely responsible for the veracity of the personal data provided as well as for updating them, from the client control panel, you can also modify your data and even delete your account completely:
5.- PROCESSING OF PERSONAL DATA
Generic Provisions The personal data requested in each of the specific processing operations are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed, thus complying with the principle of data minimisation. The personal data requested in each of the specific processing operations are strictly necessary; refusal to provide them would mean that the requested service could not be provided. The communications of personal data foreseen in each of the specific processing operations are in some cases necessary for the execution and maintenance of a contract and in other cases for the fulfilment of a legal obligation applicable to the data controller. Contact Form Personal data will be processed to channel requests for information, suggestions and complaints from users or customers. The legal basis that legitimises the processing of personal data is the express consent by ticking ‘I have read and accept the privacy policy’. Personal data will be retained for a period of two years from the time they cease to be processed, without prejudice to the exercise of your rights as a data subject. E-commerce form Personal data will be processed to manage your online purchases by processing your orders and returns through our online services, send you notifications on the status of delivery or in case of problems with the shipment of items, manage your payments, manage any complaints or questions about the warranty of products or services, identify you and validate your legal age to contract, as well as for and where appropriate, the formulation, exercise or defence of claims. The legal basis that legitimizes the processing of personal data is the express consent by marking ‘I have read and accept the privacy policy’. The personal data will be transferred to the transport company in order to deliver the order to your home address as well as to payment service providers. Personal data will be retained as long as you do not withdraw your consent, unless they must be kept for the maintenance of the relationship between the parties or for the years necessary to comply with legal obligations. Commercial Communications Form (Newsletter) Personal data will be processed to manage the subscription to our Newsletter, including the sending of personalised information or not about our products or services through various means such as telephone, email, SMS, applications for mobile devices, as well as by any similar procedure. It should be noted that this type of data processing may involve the analysis of your user profile to determine what your preferences are and thus be able to send you information more suited to your interests. You can unsubscribe from this type of processing, depending on the means used, as follows:
E-mail: Through the link to this effect that you will find in each of the electronic communications or by means of a similar procedure specified in the commercial communication.
WhatsApp (other apps): Requesting unsubscription.
SMS: Requesting unsubscription.
The legal basis that legitimises the processing of personal data is the express consent given: by marking ‘I have read and accept the privacy policy’ on the website, through a physical document or via email, depending on each case. Please note that if WhatsApp is used, personal data will be transferred to WhatsApp Ireland Limited, which is located in the EEA. Personal data will be retained for as long as you do not withdraw your consent as indicated in this section.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
Comments When visitors leave comments on the site, we collect the data displayed in the comment form, as well as the visitor's IP address and browser user agent string to aid spam detection. An anonymous string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The privacy policy for the Gravatar service is available here: https://automattic.com/privacy/. After approval of your comment, your profile image is visible to the public in the context of your comment. Media If you upload images to the web you should avoid uploading images with location data (GPS EXIF).included. Visitors to the site can download and extract any location data from the images on the site. Contact forms If you send us a contact form, we may use your e-mail address to answer your query, but we will not automatically subscribe you to any mailing list without your consent. It will only be used to answer your query. Cookies If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience, so you don't have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and log in to this site, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain any personal data and is deleted when you close your browser. When you log in, we will also set a number of cookies to store your login information and screen display options. Login cookies last for two days, and display options cookies last for one year. If you select ‘Remember me’, your login will last for two weeks. If you log out of your account, your login cookies will be deleted. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not contain any personal data and simply indicates the ID of the article you have just edited. It expires after 1 day. Detailed information about cookies is available.Embedded content from other websites Articles on this site may include embedded content (e.g. videos, images, articles, etc.) Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website. These sites may collect data about you, use cookies, embed additional tracking from third parties, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that site.